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7 Questions Your Website Should Answer

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Your website is often the first interaction your potential customers have with your business. That's why is so crucial to provide clear and concise information about your business to engage visitors and convert them into customers!

While every website is unique, there are seven key questions that your website should address to effectively communicate why someone should work with you. In this blog post, we'll explore these questions and explain why they are essential for a successful website.

So let's get into it!

1. Who are your services for?

One of the first things visitors should be able to determine is whether your services are relevant to them. Clearly define your target audience on your website, highlighting the specific demographics, interests, or industries you cater to. Knowing who your services are designed for will attract the right visitors who are more likely to convert into customers.

2. What do you do/offer?

Next, clearly communicate what your business does or offers. Use descriptive and engaging language to explain your products or services.

Provide a brief overview that captures the essence of your offerings. Make it easy for visitors to understand what you do, ensuring they don't have to search for this information.

3. How does your service solve your clients' problems, and/or how can they benefit from it?

Visitors come to your website because they are looking for a solution to a problem they have.

Highlight the specific benefits your product or service provides and how it solves their pain points. Use real-life examples, testimonials, or case studies to demonstrate how your offerings have positively impacted previous clients.

Let your visitors envision the benefits they will gain by choosing your business!

4. How much do your services cost?

Transparency in pricing is key to building trust with potential customers. Provide clear information about your pricing structure, whether it's a fixed price, a price range, or a custom quote.

Transparent pricing helps visitors determine if your offerings fit within their budget, saving both parties time and ensuring qualified leads.

5. Why do you do what you do?

Share your passion and the reason behind your business. Let visitors understand the driving force that motivates you. Connecting emotionally with your audience helps to build trust and creates a stronger bond! Expressing your "why" adds a personal touch that will set you apart from competitors.

6. What makes you different from others in your industry/why should they choose you over someone else?

Highlight what sets you apart from others in your industry your unique selling points (USPs) and what sets you apart from the competition.

Whether it's exceptional customer service, innovative solutions, or specialized expertise, showcase the qualities that make you the best choice. Differentiating yourself from the crowd helps visitors see the value in choosing your business over others.

7. What is the process of working with you, and how can someone get started?

Describe the process of working with your business step-by-step, outlining what clients can expect from the beginning to the end.

Make it easy for visitors to take the next steps by providing clear instructions on how to get started or reach out to your team. Consider incorporating prominent call-to-action buttons or contact forms to encourage visitors to engage with you.

7 Questions your website should answer (infograph)


By addressing these 7 key questions on your website, you provide visitors with the essential information they need to make an informed decision.

Clearly defining your target audience, explaining your offerings, highlighting benefits, transparent pricing, sharing your motivations, showcasing your unique characteristics, and providing a clear engagement process will empower your website to effectively communicate your value proposition.

Remember, a well-designed and informative website is a powerful tool that can help your business thrive!

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Hi — I'm Jessica


I've helped 100s of female entrepreneurs elevate their business with strategic branding and beautiful websites that get you noticed.

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